020 7384 9534
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Privacy Policy

Discover transparency and trust with our Privacy Policy. Learn how we handle your data and ensure security. Your privacy matters – explore our policies today.

Our contact details

Address: 347 New Kings Rd, Fulham. SW6 4RJ
Phone Number: 0207 3849534
E-mail: msamlondon@btintyernet.comDateprivacy notice last updated: 1st March 2024

What personal information do we collect?

We currently collect and process the following information:
Name and contact details
- Address
- Employment
- Information

How do we collect personal information and why?

Most of the personal information we process is provided to us directly by you for one of the following reasons:
- apply for a loan
- use our products and services
- apply for a job with us
- correspond with, or contact, us or raise any concerns with us
- request contact through our website
- interact with us on social media platforms
- sign up to our newsletter
- otherwise interact with us

We use the information that you have given us to:
- deliver our products and services
- engage with you to understand your requirements
- take payment(s) and make and manage payment(s)
- administer your account(s) and communicate with you
- respond to complaints or disputes and seek to resolve them
- develop and enhance your online experience
- to raise the profile of our business and that of our Business Partners
- better understand our customers in general
- let you know about products and services that may be of interest to you (unless you ask us not to).
- put you in touch with other companies whose products or services may be of interest (unless you ask us not to).
- administer and keep safe and secure our website and internal operations.
- decide whether to interview you for any suitable roles we may have in our company.
- make decisions about who to offer employment to.
- train our staff and measure the quality of services we provide.
- comply with warranty and conditions applicable to any purchase that you make.

Who do we share personal information with and why? 

We may share this information with our suppliers and partners (Unless you ask us not to)

If you choose to make a purchase from us using a loan, we will share your information with our lending partner. We will only do this with your consent. For information about how our lending partners process your information please contact the lender directly.

Under the UK General Data Protection Regulation (UKGDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting The Data Controller MSAM LTD. 347New Kings Rd, Fulham. SW6 4RJ
1) We have a contractual obligation
2) We have a vital interest
3) We have a legitimate interest

How do we store personal information?

Your information is securely stored.

We keep contact details for a maximum period of 36 months We will then dispose your information by deleting your data from our database and secure server.

What rights do you have about your data?

Under data protection law, you have rights including:
Your right of access
 -You have the right to ask us for copies of your personal information.
Your right to rectification -You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure -You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing -You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing -You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability -You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.If you wish to make a request, please contact us:
Mail: MSAM LTD. 347 New Kings Rd, Fulham. SW6 4RJ
Phone Number: 0207 3849534
E-mail: msamlondon@btintyernet.comOur ICO registration number
How to complainIf you have any concerns about our use of your personal information. You can make a complaint to us by mail at MSAM LTD. 347 New Kings Rd, Fulham. SW6 4RJ

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
SK9 5AFHelpline number: 0303 123 1113
ICO website: https://www.ico.org.uk 

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